Field Services - Install, Service, and Maintenance

Field Services - Overview

We are a Retail and Bank/Financial Technology - Field Service Firm - with a solid skilled and experienced Team of Trained Field Managers, Lead Technicians and Field Service Technicians. 


With a Nationwide Team  of ATM, Smart Safe, Cash Recycler, Electronic Security, Physical Security, Desktop Surpport, & Point of Sale Inventory Management (POS) - Trained Technicians and a Large Footprint across the USA with Big Strength on the Entire Eastern Seaboard from Florida to New England  – (Heavy Concentration NY/NYC/LI- NJ, PA ,VA, & DC) and solid presence in New England, the Midwest , and the West Coast including CA, HI & AK – we can cover most areas with a reasonable SLA.  



ATM'S - Bank Vault/VAT - Smart Safes - Cash Recyclers - Point of Sale

    ATM's & Kiosks - Installation, Service and Maintenance, 1st Line- 2nd Line - Our Teams of Technicians are Trained on All Manufactures ATM's. Partners Started over a Decade ago as a service firm for Diebold Nixdorf in the New York Metro Market  & Today we have grown to a Nationwide Company with a Team of ATM Technicians serving Many Customers across the entire USA including Alaska and the Hawaiian Islands. We offer Full Bolt Down Bring Live FLM/SLM Service Nationwide on Diebold, NCR,  Hyosung, Triton, Genmega, Hantle, & Tranax ATM's and Kiosks. Partners has Shared Liability Agreements inplace with all of the Major Armored Firms (Brinks/Dunbar, Loomis, Garda, Rochester Armored) -  and has both the S&G and Kaba/Cencon Lock Systems in house. Partners is the 1st and 2nd Line Service Firm for over 5000 Retail ATM's across the USA. Partners has installed Thousands of Retail ATM's and has handled some of the Largest ATM Install Bring Live Project Rollouts -  in the Country. 


Bank Vault/VAT Maintenance and Service - Partners  is a Certified Service Partner with the Diebold Nixdorf Physical Security Group in the Mid-Atlantic and North Eastern United States including CT, DC, DE, MA, MD, ME, NH, NJ, NY, PA, RI, VA, VT, and WV. Partners performs services on VAT and VLT devices including Preventive Maintenance and basic break-fix and SD box drilling services. Partners  also performs ADA compliance surveys of Night Depository, Rust removal from metal surfaces, and basic survey services. All Partners Technicians are trained at Diebold’s Education Center in Canton, Ohio and mentored by Diebold’s senior field technicians.  Services Include - Cleaning and Preserving Vault Doors, Cleaning and Preserving Safety Deposit Boxes,  Cleaning, Preserving, and ADA Compliance of Night Drop Boxes, Rust removal from metal surfaces, application of Metal Protectant to prevent future tarnishing and rusting, Ultrasonic Cleaning of Time Clocks, Safe Deposit Box Lock Drilling, Combination Changes, & Re-keying


Smart Safes - Installation, Service and Maintenance, 1st Line- 2nd Line - Our Teams of Technicians are Trained on All Manufactures Smart Safes. Partners Technicians are Trained on most all Smart Safe Manufactures - Tidel, Brinks, Glory, Fire King... We offer full Bolt Down Bring Live and Service for our Clients Nationwide.


Cash Recycler - Installation, Service and Maintenance, 1st Line- 2nd Line - Our Teams of Technicians are Trained on All Manufactures Cash Recyclers including Revolution and MIMO. We offer Full Bolt Down Bring Live and Service for our Clients Nationwide.


Point of Sale Inventory Management Systems - Instalation , Service, Maintenance - Partners has a Nationwide Team of Trained POS Technicians and Currently Provides 1st and 2nd Line Service to Many Nationwide Retail Clients. Partners Technicians are all Trained and Certified by Diebold Nixdorf and Partners Currently has over 100 Technicians dedicated to Diebolds clients & we service stores in 50 States including Alaska and Hawaii. 

Install, Service, Upgrade, Maintenance

ATM - Service 1st & 2nd Line, Install/Bolt Down/Bring Live, Upgrade, and Maintenance. (Retail and Financial ATM’s) 


Smart Safes & Cash Recyclers - Service, Install, and Maintenance. 


Bank Branch & Retail Store - Technology Projects (Site Survey to Entire Store/Branch Technology Transformations) 


Retail Point Of Sale - Service, Installation, and  Maintenance. 


Physical Security - Full Branch Service of Vault /VAT/ Night Deposit - Maintenance and Service of Vault/Safe Deposit Box - Drilling Rekeying, Combination Changes.... 


Electronic Security -Alarm System, Security Camera, CCTV, NVR/DVR, Access Control, Structured Cabling,  Install, Service,  Maintenance.